Frequently Asked Questions
Shipping & Delivery
Do you ship overseas?
How long does shipping take?
When will my order be shipped?
Will I receive a tracking number?
Where are your items shipped from?
Do you ship overseas?
Do you ship overseas?
Returns, Refunds & Cancellation
What’s your return policy for non-sale items?
Are sale items returnable?
How do I return a damaged or defective item?
Who pays for return shipping?
Can I cancel my order?
What if I entered the wrong shipping address?
Products & Store Policies
What kinds of products are sold by BTK COLLECTIONS?
Are your products true to size?
Customer Support
I have a question that isn’t answered here.
Referral Program
Do you have a referral program?
When is referral store credit issued?
Is there a minimum purchase for referrals?
New Arrivals
Get In Touch
Address:
128 East Broadway, #842
New York New York 1000
Email:
info@btkcollection.com
Text:
646-504-3511
Created using


















